[Resolved] Samsung India — Refrigerator service

Uksr87

from Chennai, Tamil Nadu

Address:

Kollam, Kerala, 691003

It's been one month since I've given my sams7ng fridge for service at the Samsung authorised service center in kollam kerala india. Initially a technician came and fixed it and the complaint didn't get rectified . Then they sent another technician still the fridge wasn't cooling or functioning properly. Then they took it to their service center and there's not response from the service center or any news regarding the progress of the work or when we will get it back.
Samsung India kindly look into this and rectify soon.
The Samsung service center number is [protected]
Customer name rajasree surendran
Product Samsung double door fridge

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Apr 17, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd