[Resolved] Samsung India — Refused for service and threatened to kill | |||
I'm dammed to see exceptional service at samsung service centre in ajmer (305001), where they refuse for service & threatening customers to kill and called up more goons to show their potential for violence, i request please do something about these kind of service centre. I have purchased a samsung device few months ago, when i revisited the service for the same reoccurring issue and urged them for permanent resolution, then they reacted very violently & refused for help. There muslim service centre manager called up his more muslim goons and threatened to tear us apart. Was this information helpful? | |||
May 10, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 05, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Please solve the problem asap.
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd