[Resolved]  Samsung India — regarding service provider in kanchipuram

Address:Kanchipuram, Tamil Nadu, 6315012

Hi sir,

I live in kanchipuram, tamilnadu. Here we have an authorized service centre for samsung mobiles named "hitech solutions". I gave samsung a8, samsung j5 for service but they are saying it as out of warranty and suggesting outside shops for service and getting commission from them even for software complaints they are doing the same. The manager name suresh and service engineer name is jayavelu. They are not giving bills for the service done and get bribe from outside shops for the service. Please look into the issue. We are not able to rely on the authorized service centre and give the mobiles.
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Aug 20, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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