Nov 13, 2016
Updated by Susmita Bardhan But still 5 Days gone but nobody call me not resolved my problem it is very painful
Verified Support
Nov 14, 2016
Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
However, we have tried to contact you on [protected] but the number was switched off so we was unable to contact you.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Nov 14, 2016
Updated by Susmita Bardhan Dear
As pare telephonic(5 times, mail-4 time) conversation of your executive today within 8 pm your higher executive call me and resolved my problem but still no body call me.i request if possible or if take care your customer so please resolved my problem, and replace my phone all ready 6/7 time visit your service center.
Thanking You
Biswajit Saha
Nov 14, 2016
Updated by Susmita Bardhan Dear
My mobile number-[protected] is 24hours open because it is my official number i don no witch time you call me or my number is switch off. if any problem please call these number -[protected].but please call and resolved my problem .
Mobile Number-[protected]/[protected]
Mail ID-sahari.[protected]@gmail.com
Nov 14, 2016
Updated by Susmita Bardhan Please find the attachment i send job [censored].
Nov 15, 2016
Updated by Susmita Bardhan Dear,
As pare telephonic(6 times, mail-5 time) conversation of your executive today morning within 24hours your higher executive call me and resolved my problem but still no body call me.i request if possible or if take care your customer so please resolved my problem, and replace my phone all ready 6/7 time visit your service center if you didn't replace my phone please tale me so i go to the anther process.
Thanking You
Biswajit Saha
Mob No:- [protected]/[protected]
Mail Id :- sahari.[protected]@gmail.com
Nov 15, 2016
Updated by Susmita Bardhan Dear
If you want i submit all telephonic conversation for your executive.so you understand what is my problem i ma very much disappointed last 6/7 days continue talk to your executive and mail but no reply for your side ...
Nov 17, 2016
Updated by Susmita Bardhan Dear,
As pare telephonic(10 times, mail-7 time) conversation of your executive Yesterday and today morning and evening within 24hours your higher executive call me and resolved my problem but still no body call me.i request if possible or if take care your customer so please resolved my problem, and replace my phone all ready 6/7 time visit your service center if you didn't replace my phone please tale me so i go to the anther process.
Thanking You
Biswajit Saha
Mob No:- [protected]/[protected]
Mail Id :- sahari.[protected]@gmail.com
Nov 18, 2016
Updated by Susmita Bardhan Reference Number-[protected]
Nov 19, 2016
Updated by Susmita Bardhan Dear,
Still i waiting for your call..its very pain ful
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