[Resolved] Samsung India — Replacement of refrigerator

pushkar.it

from Gurgaon, Haryana

Address:

122001

Dear Sir,
As per your engineer my Refrigerator compressor is damage having sound with 4 month .( date of Purchase 15/07/16)as this is only 1 parts which is main in Refrigerator .
Hence want to be replace not to repair after so many call no one is taking positive action .
Please do the need full action on it, to avoid regal action.

Regards
Pushkar-[protected]

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Dec 6, 2016

Complaint marked as Resolved

Wrong status showing, complain not resolve yet

Samsung India customer support has been notified about the posted complaint.

Dec 04, 2016

Updated by pushkar.it Compain not resolve but status showing its resolve
what is this

Regards
Pushkar

Dec 04, 2016

Updated by pushkar.it Sir,
please let me know when it will be resolve as per mr. ajay he told me that it hase to be resolve within 24 to 48 Hrs but not yes
Regards
Pushkar

Verified Support

Dec 05, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Dec 05, 2016

Updated by pushkar.it Dear Sir

Can u please update us how long time to take for these issue resolution

Regards
Pushkar