[Resolved]  Samsung India — Ruin the well handset and irresponsible behavior of customer care

Address:Bangalore, Karnataka, 560037

I been in service center of Marathahalli branch in Bangalore about the brightness related issue in my J7 mobile.he told to he will check handset for warranty but when he came back my handset is not at working .i told give back as it was earlier he told not possible and ask 4500 for repair even though warranty is there his name is Robbert .pl z need help because my new j7 mobile is now no use because of his irresponsible behavior
if Samsung service is like that then i will not prefer or tell to anybody to buy Samsung mobile.feeling very bad
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May 19, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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