[Resolved] Samsung India — S5 | |||
Please help me I have lost my mobile phone, at 30 June 2017 Somebody is using my mobile phone please lock my number ([protected]) please help me soon and trace the person who is using my mobile phone if there is any doubt please contact me in this number [protected].please help me soon.I need my phone and there is some important office files is there please help me sir or madam Was this information helpful? | |||
Aug 6, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 04, 2017 Samsung India Customer Care's response Dear Sir, Greetings! This is in regards to the complaint of your Samsung Mobile. We are sorry to hear the loss of your mobile phone. As an immediate step incase FIR for the same is not registered so far, we request you to kindly do the same at the earliest to avoid any misuse of the phone and data. The feature of “FindMyMobile” which helps to find your device in case it is lost and also helps you to protect your data, the same needs to be activated by the customer on his/her own by login to Samsung account and enabling the required options on the mobile. We would also like to state that all the basic features, interface etc. are explained at the point of sales. As there has been no deficiency in the product/services we would not be able to consider any request for replacement/refund for this product. Thanks & Regards, Customer Experience Samsung India Electronics Pvt Ltd (SW Asia RHQ) | |||
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