[Resolved] Samsung India — S8+/ i did not received my free wireless charger and unable to send sms from slot 1 sim

jasti sri nagesh

from Kolkata, West Bengal

Address:	Chennai, Tamil Nadu
Website:	www.samsungindia.com

I was prebooked samsung galaxy s8+ on 3rd may-2017 and it was received on 8th may-2017, same day i was activated my s8+ with my registered number [protected] sim in slot1, but i did not received my offered free wireless recharger and i am unable to send sms from slot1 sim, same has been conveyed as mails and spoken to toll free number[protected], after 26 days also they were unable to resolve my both concerns, so i may not wait further delay
I was started on 12/05/17 onwards for contracted to your toll free[protected], support. [protected]@samsung.com, support. [protected]@samsung.com, my. [protected]@samsung.com, south. [protected]@samsung.com and neha. [protected]@partner. Samsung.com

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Jul 6, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd