[Resolved]  Samsung India — Samsung 32FH400381 81cm (32) LED TV not running

Address:	Jamnagar, Gujarat, 361005
Website:	samsung

Sir,
I have purchase Samsung 32FH400381 81cm (32) LED TV year[protected].But at present my TV has power supply (SMPS) problem so that TV not on condition. Already I have request Samsung customer care several times. My product request number is ‘’[protected]’’.Alreay Service Engineer Mr. Dhiman was came and checking the problem. He has advice me TV was not repair here, so that he kept on his office. I am also agreed his proposal. But he charged RS. 680 for SERVISE CHARGES. In the meantime already I have discuss with Samsung customer care, they have told to me for Service charges Rs. 250 + service Tax. That’s why I am not agreed to pay Rs. 680.I am also talk to him please contact customer care executive. But Mr. Dhiman not interested to talk with customer care. After all he was gone without any servicing. And also Service engineer Mr. Dhiman’s behavior absolutely rough and tough. He was threatening to me ‘’you bring the TV my office, I am not come.’’
Sir, we are also know that Samsung is the reputed brand name in the World in electronics sector. But such type of servicing engineer do the decreasing of Samsung Brand name.
So, sir I have requested to you please solve my actual problem, and collect the actual service charge.

Contact no : [protected]