[Resolved] Samsung India — Samsung a5 2016 mobile

ŔäHûļ Våŕüń Řv

from Gaya, Bihar

Address:	Ajmer, Rajasthan
Website:	www.samsung.co.in

Sir mene samsung mobile purchase kiya tha jiska model number samsung a5 2016 hai. Ye mobile lene ke 2 din bad hi muje is phone me ek problem aane lagi. Iska display apne aap blank ho jata tha or brightness kam karne par photo negative effect me dikhti thi mene jab iske service centre ka pata kiya to mere yaha ajmer me iska service centre available nahi tha or jab samsung customer care pe phone kiya to unhone muje beawar jake services centre dikhane ko kaha me itna dur nahi jaa skta tha or me job karta hu to mere pas itna time bhi nahi hota to me nahi gaya. Jab thode din bad mera mobile jyada problem dene laga hang hone laga heating problem aane lagi chalte chalte off ho jata to mene wapis iska service centre pata kiya to muje pata chala ki ajmer me iska new service centre khula hai mene waha dikhaya to unhone mera phone dekhne se mana kardiya to ab me kya karu please help me muje mere phone k pese refund chahiye yaa mera phone replace karadijiye

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May 16, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd