[Resolved] Samsung India — Samsung a5 2017

mahajankunal22

from Panipat, Haryana

Address:	Ludhiana, Punjab, 141001
Website:	Samsung service centre

I Kunal Mahajan have submitted my phone at ur service centre at college road nr fountain chowk Ludhiana for the change of display of a5 2017. But till date the same has been pending. I also have visited on 27th june for the same problem. At ghat time he told me that pls visit after 1st july bcoz the display is not in the stock. This is the claim case under insurance. Ins co has given me time of 14 days from 26th june. But your co was no not able to provide me the solution. And the staff has given me false commitment for delivery. I am totally un satisfied of this service centre. And ur staff has no sense to talk with the customer, treat very rudely.

Regards
Kunal Mahajan
[protected]

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Aug 19, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd