[Resolved]  Samsung India — Samsung chat people - order number[protected]

Address:	Hyderabad, Andhra Pradesh, 500003
Website:	shop.samsung.com

Why the shopping portal not competent enough to not allow no more orders to be places if the stocks are completed we are taking about the it web shopping portal why a simple option not in place?

Lets think our samsung systems and web sites are not competent, something went wrong with my transaction you would have called and politely informed what happen. I was excited to c my vr arriving to my place, all of sudden i saw my order cancelled in shopping portal i called up customer care they informed this story.

Could you please step in to my shoe as a customer and think what opinion i should have on samsung after investing 60, 000 on a phone?

Please explain this or escalate this speak to to me first, do not close this until you speak to me and stop sending sms that the ticket is close. I will keep on raising until this solved.

Money of 3000 is not a matter for me.

Regards
Sriman
[protected]

Back ground of the story

I need the details of the refund status, please pass the ticket to them, i need detailed information about when it was refunded and to which account. Its been 16th may 2017 how many days you need to refund the money.

Please escalate this asap to highest level. Scrap support.

You cheat people taking money for vr and cancel the order with out any intimation and never refund money need to chase you for my money. What is going on with samsung.

Pathetic people