Comments
As I mentioned before Samsung is saying no parts available and hence no service. Is it the resolution for ~18, 000 rupees refrigerator for which average life span is 15 years? Does Samsung expects consumer to spend 18, 000 rupees every 5 years by stating no parts available? Why Samsung is cheating the consumer in the name of "Parts not available"? Does consumer act can look in to this issue?
This complaint is not resolved. Our consumer law is not strong as like USA. Finally consumer has to taken hit. Samsung is continue to cheat the consumer like this. Very bad.
61%
Complaints
18888
Pending
0
Resolved
11176
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Complaint number [protected]
Thanks
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd