[Resolved]  Samsung India — samsung double door fridge problem

Address:304 om Sambhavanath, 401105

Dear all,

We have tried on the given number (+[protected] [head office) so many times but no one is attending call even gauri taneja is not giving any reply for our mail. As per akanksha pooja is on senior level who called us yesterday but she is too rude not even having manners how to talk to customers. Since samsung is in service industries employees should know how to talk to customer & how to react. Anyways if no one wants to help me i will lodge the complaint & let them come to fight in court. My money is not black money it is my harden money we have taken on bajaj emi. Without doing anything they are sending comment that complaint resolve which shows that how big cheaters they are!

Online there are so many complaint given against samsung product now i will coordinate with each person & we will give one complaint with all witness so every one will get justice.
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Mar 19, 2019
Complaint marked as Resolved 
It is not yet resolved
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Verified Support
Mar 19, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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