Address: | Mehsana, Gujarat, 384002 |
Respected sir,
I purchased samsung double door fridge from mehsana, gujarat.
Model num is-rt49k675859.
Date of purchased-10.05.2016
Amount-56000
When i purchased this fridge after 2 month of date of purchase fridge detect sensor problem.
I register complaint my fist complaint in samsung india [protected].
After one month of above complaint again 2nd problem detect that was p. C. B failure in my samsung fridge. I register complaint my secound complaint in samsung india [protected].
After three month of above complaint again 3rd problem detect that was p. C. B failure in my samsung fridge. I register complaint my third complaint in samsung india [protected].
After three month of above complaint again 4th problem detect that was p. C. B failure in my samsung fridge. I register complaint my third complaint in samsung india [protected].
As per samsung india now my fridge out of warranty.
After six month of above complaint again 5th problem detect that was p. C. B failure in my samsung fridge. I register complaint my third complaint in samsung india [protected] samsung charge me for pcb-5000rs
I m frustrated.
I want to replace my fridge any how as soon as possible. Was this information helpful? |
[protected]
This is in reference to your concern dated 06.06.2018 wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd