[Resolved]  Samsung India — Samsung fridge double door

Address:	Lucknow, Uttar Pradesh, 226020
Website:	www.samsung.com/in/support

I have a problem of fridge bottom portion is not cooling this thing happen from past 3 years every winter this problem arise . Every time samsung engineer comes and tell me due to heavy ice this problem has been coming i ask him to repair but he said it is normal with fridge ok but from past 6 month problem is continues i called samsung again engineer came and told me fridge thermacol is damage and it can not be repair and this problem us happen with samsung first tell me how can thermacol can get damage how any body can get inside and tore it i had brought the fridge in 2009 and he told me my fride value is now zero what the hell me and my cousin had brought the fridge at the same time his company was lg he s working fine and i am the guy paying for every engineer visit . What the f man . Even now your engineer are suggesting to buy lg product i had believe in samsung thats why ac, tv and even mobile every thing is of samsung but know i m not going to suggests samsung to any one how can a fridge just 7 year old can be unreliable .