Samsung India — samsung galaxy a70 phone issue | |||
Dear sir I have purchased samsung galaxy a70 phone on 24th july 2019 in that phone i found fingerprint sensor and earphone is not working i called customer care number the same day and complained about this issue they suggested to visit service center i visited service center the service engineer disassembled my phone without providing any job sheet and said there is liquid damage in charging board and he asked me rs.1300 plus gst for replacing the parts. I have send the mail to samsung ceo office but there is no response so far. I phone is under warranty. But the service engineer asked money for repair the unit. Samsung is cheating customers i have invested rs.30000 for buying this phone. I know how to take care of my phone. I request you to kindly take serious action against samsung company and ask samsung to refund my money at the earliest Thanking you Regards Saji thomas [protected] Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
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I got a mail from samsung electronics united kingdom.I got the id card of the courier service guy whose name was mr.charles morgan, age:53.he called me asked to pay 25, 000 as registration fee and get the cheque of 500, 000 G.B.P.Is he fake or real I want to know
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