[Resolved] Samsung India — Samsung galaxy note 7 | |||||
Hi, It's been more than almost one month since I prebooked for Samsung Galaxy Note 7 Device and there is still no sight of it how long would it take to be shipped. Moreover, the amount that I paid at the retail store cannot be refunded back to me. I mean that's pathetic. If you can't fulfill your promise then why are we at fault. Why do I have to suffer with my money because of your world wide issue with new phone launch. How are you going to pay back me for this. Was this information helpful? | |||||
Oct 25, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 23, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience team Samsung India Electronics Pvt Ltd (SW Asia RHQ) | |||||
 2 Comments | |||||
Comments
Well the case is same with Samsung estore, they have don't even respond to emails and don't bother, wish our country would also had tough laws like USA, I can understand the issue can happen to anyone but not even keeping customers posted is just irresponsible. in USA their CEO gave out apology and in India these imbeciles don't even reply to a mail.
Reply
J7 mobile screen damege on 2.9.16,
mobile give at showroom 7.9.16.service center told
2or3 day your set deliver
but till date no received.when company complaion befor 4or5days
ago till date no reply what i do
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mobile give at showroom 7.9.16.service center told
2or3 day your set deliver
but till date no received.when company complaion befor 4or5days
ago till date no reply what i do
Samsung India Customer Care's response, Sep 23, 2016
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we have shared your feedback with our service team, they will be in touch with you shortly.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
For no contact:
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we have shared your feedback with our service team, they will be in touch with you shortly.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
For no contact:
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