Address: | Ganesh Avenue, Sakthi Nagar Porur, Chennai, Tamil Nadu, 600116 |
I bought this on 13 october 2018, the incident that happened last week, i believed i put inside my belt phone pouch, i just dropped from that height and my phone has fallen to the ground facing display and got broken (The accidental drop hight was less than 3.5 feet) and i didn't expect such a shortfall can do this level of damage to really good display. I checked with samsung support and heard that display cost is over rs. 17200.
1. Either the fix was loose
2. Or this display strength wasn't good enough to handle such a shortfall,
I got pinch now with a broken display, i am expressing my grievances against this display quality.
I am a samsung customer, having many products with is the name at home and relations, like my tv, fridge, ac, dishwasher and all family members with samsung phone. Now i need a reasonable solution for this display issue.
Thank you,
Balakumar v
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