[Resolved]  Samsung India — Samsung galaxy on 8 mobile

Address:South Goa, Goa, 403602
Website:Samsung

I have recently purchased samsung on 8 from flipkart but due to heating issue i replaced it and got a new phone but this phone is getting very hot even when not using and the battery drains in just 1 hr and the phone its so much that my hand gets numb plz take this phone back and refund me my money as i have even got shock while charging this phone who will take responsibility if anything harmful happen to me while using mobile it heats so much that it can even burst plz refund me my money and take back the phone flipkart is not ready to take it back so i have no other option plz do the needfull
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May 11, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Apr 09, 2017
Updated by Rahul Borker
Plz take it back and return me my money its an request

Verified Support
Apr 10, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Apr 11, 2017
Updated by Rahul Borker
My email id is [protected]@gmail.com
Contact no: [protected]
Apr 11, 2017
Updated by Rahul Borker
What is ref id???
Apr 11, 2017
Updated by Rahul Borker
Plz i request to to take it back as it gets very very hot even when not in use it can even blast and i dont want any replacement as i have replaced it already from flipkart but it has same problem
Apr 11, 2017
Updated by Rahul Borker
Samsung India Complaint Status Update [ID: 1535925]
Apr 13, 2017
Updated by Rahul Borker
See i[censored] cant solve my problem its fine i will go to court for help and file case in court
Apr 15, 2017
Updated by Rahul Borker
Plz do something samsung if anything happens to me due to mobile by using it who will be responsible
Apr 18, 2017
Updated by Rahul Borker
Work customer care ever seen not solving peoples problem
May 04, 2017
Updated by Rahul Borker
Sir please solve my issue regarding my mobile complain please reply
Complaint comments 

Comments

Battery damage After 1 year 2 month and automatically broken mobile handset back cover and lcd. Mobile no. [protected]
Samsung India Customer Care's response, Apr 10, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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