[Resolved] Samsung India — Samsung galaxy s7 edge | |
I bought s7 edge at 26/05/2016. After six month. I accidentally drop my phone in water. It said that it's water resistant phone despite that my phone is water damaged. I went to Samsung care they said it cannot be replaced and because of liquid damge now it is out of warranty. And also it repair cost is 34, 000. It's a water resistant phone and it does not include water damage warranty. I want replacement for my phone. Was this information helpful? | |
Jan 7, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 05, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |
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