[Resolved]  Samsung India — Samsung Grand prime 4G (handset)

I have bought a 'samsung grand prime 4g' hand set on 14/05/2016 from "bhaiyaji network"tundla (Firozabad).in the month of november-2016 it stoped the working of jio 4g sim card. I immediately contact 'bardhaman samsung service centre' at suhag nagar firozabad where mr. Pratap (Manager) replaced it's pba in january -2017 and phone started jio4g services. Once again it stop jio4g services from 02/03/17. I again contect the service centre but they said that they have sent the complaints of this hand set to the company. According to the service centre the company is planning to replace this hand set. Till then what should i do with this set, tell me.
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Apr 20, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2017
Samsung India Customer Care's response
Dear Sir/Madam,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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