[Resolved] Samsung India

[Resolved] Samsung India — Samsung j2

R rajeshmahi

Dear sir, I have submitted my mobile samsung j2 at Samsung service center Rewari on 08/08/2016 due to display problem. My job sheet no [protected]. Samsung company has approved New exchange Mobile j2 on 12/08/2016. But I have not received my cell phone. When I contact service center they are not giving Information about this. Plz give me replay as soon as possible.contact me [protected]@gmail.com or [protected] Was this information helpful? No (0) Yes (0)
May 13, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 17, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd Sep 19, 2016 Updated by rajeshmahi Dear sir, I have submitted my mobile samsung j2 at Samsung service center Rewari on 08/08/2016 due to display problem. My job sheet no [protected]. Samsung company has approved New exchange Mobile j2 on 12/08/2016. But I have not received my cell phone. When I contact service center they are not giving Information about this. Plz give me replay as soon as possible.contact me [protected]@gmail.com or [protected] Dear sir, .. Two person contact me yesterday 17/9/2016 from two different number. They are told me that they are calling from ssamsung service center. one was saying that he belongs to higher authority department account head of Samsung. He told me your file is under me. After some discussion, , , He says that your money will be returned. You go atm machine n call me. He gave me himself atm number to transfer money from my account. 7600 rupees. He will totally fraud persion. Atlast he tell his name mr Rajeev bansal and contact number is[protected] Another second person number [protected]. both person confused me which was right or wrong. But I think mr bansal is definitely wrong because he wants money 7600 my account but my mobile price 7600 . Company give me money or I will give money to company...??? What a drama guys...plz coordinate with me as soon as possible... Thanking you Sep 19, 2016 Updated by rajeshmahi Two person contact me yesterday 17/9/2016 from two different number. They are told me that they are calling from ssamsung service center. one was saying that he belongs to higher authority department account head of Samsung. He told me your file is under me. After some discussion, , , He says that your money will be returned. You go atm machine n call me. He gave me himself atm number to transfer money from my account. 7600 rupees. He will totally fraud persion. Atlast he tell his name mr Rajeev bansal and contact number is[protected] Another second person number [protected]. both person confused me which was right or wrong. But I think mr bansal is definitely wrong because he wants money 7600 my account but my mobile price 7600 . Company give me money or I will give money to company...??? What a drama guys...plz coordinate with me as soon as possible... Thanking you contact me [protected]
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