[Resolved] Samsung India — Samsung J2 Cell Phone till Date not replace to me.

Balasahebpatange

from Mumbai, Maharashtra

Address:

413213

Sir/Mam,
I am Mr. Balasaheb Jeevan Patange, Mohol, Cell No[protected] Dist -Solapur . I am Purchase Samsung J2 Cell Phone Sr. no.RZ-GCOKTQHE .But Some days Cell phone is Foulty.so i am contach samsung care (Raviraj Communiction, Solapur) and cell phone submitted for replace .date is submmited[protected].I am may time telephonic contact company and service center. but till date this device is not replaced to me .

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Sep 13, 2016

Complaint marked as Resolved

sir/Mam i am submitted complaint some days ago, but my Samsung device till date not replace to me. i am not interested in this device .so Company refund this device price.Because company and Service Center is not respond to my issue. so fast any action this company.

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

As per our telephonic conversation, you confirmed that service center has delivered the handset to you and now your issue has resolved.
Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd