[Resolved] Samsung India — samsung j7 overheated and camera lens melted

Pooja Bhardwaj

from Kalanwali, Haryana

Address:

Ludhiana, Punjab, 141003

I'm from ludhiana punjab. My samsung j7 phone's rare camera lens mirror is melted.

How can be samsung so bad..

Even i have a screen resolution issues.

I bought this phone on 2016

Now everytime whenever i tried to on my phone. It heats like anything.

I want refund right now.

Will never buy samsung phones again.

I hate this company now

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Aug 19, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Jul 17, 2017

Updated by Pooja Bhardwaj [protected] my ph no

e.mail:- [protected]@gmail.com