Verified Support
Jun 05, 2017
Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Jun 09, 2017
Updated by Sachin gavadra dear sir/ mem
I am sachin kumar contact from
LUDHIANA
I did complaint on Date 04/06/2017 regarding SAMSUNG MOBILE J7 PRIME
which i have purchased recently is not functiong upto the mark.
And in this complaint regarding SAMSUNG care executive and senior
executive are called me but nobody solve my problem and told Only for repairing mobile but m not interested and not believe in repair so i got sedup for all this..
So i wish the replacement of my mobile phone model j7 prime as soon as possible and give response as soon as possible
Regards and thanks
Sachin kumar
Mob no -[protected]
Jun 16, 2017
Updated by Sachin gavadra dear sir/ mem
This is my 3rd time complaint because my problem is not solve...
First complaint I did complaint on Date 04/06/2017 regarding SAMSUNG MOBILE J7 PRIME
which i have purchased recently is not functiong upto the mark.
And this complaint regarding SAMSUNG care executive and senior
executive are called me but nobody solve my problem and told Only for repair mobile but m not interested because problem in my mobile from starting but m not notice and i got sedup for all this..
So i wish the replacement of my mobile phone model j7 prime as soon as possible and give response as soon as possible
Otherwise i will take another action...
Regards and thanks
Sachin kumar
Mob no -[protected]
Jun 16, 2017
Updated by Sachin gavadra Sorry With my mistake complaint marked as resolved
THANKS
SACHIN KUMAR
[protected]
Jun 20, 2017
Updated by Sachin gavadra If you are not solve my problem than snd me mail or reply
Thanks and regards
SACHIN KUMAR
[protected]
Verified Support
Jun 21, 2017
Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Jun 22, 2017
Updated by Sachin gavadra Again they call me but not solve my problem
THANKS AND REGARDS
SACHIN KUMAR
[protected]
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