[Resolved]  Samsung India — Samsung mobile A5 2017 edition

Address:Kolkata, West Bengal, 700015

I bought this mobile on march, from kolkata mobility world kankurgachi branch. This was bought on the very same day it was launched and costed me 29000 bucks.
But i m so disappointed with this set. Within 4 months the lcd had to be replaced for which i paid 8000 bucks. And now d centre button is loose. When i showed in samsung store they said its a manufacturibg defect. I amso disappointed with the set that i will never advice anyone to buy samsung again. Kindly look i to the issue and get the set replaced. I am not ready to use set with manufacturing defect.
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Aug 14, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I have purchase Samsung led TV from flip kart on 05/07/2017 I have repeatedly contacted to customercare for installation but no one care i don't know why Samsung service centers is not responding they doing no thing

Samsung India Customer Care's response, Jul 11, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Hello sir, i didn't get samsung wireless headset in my order.
Samsung India Customer Care's response, Jul 11, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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