[Resolved] Samsung India — Samsung mobile phones

Kishan Shah

Address:

Vadodara, Gujarat, 390018

Samsung mobile phone
S7

I have recently purchased s7 i was on international tour tried to change my sim card and at end sim card tray came out and sim did not. Company saying hardware does not have guarantee? But there is no problem with it why did sim did not come out. Phone was not damage and if was clearly seen and agreed by customer care that it is a samsung fault than why it is not getting replaced? And why parts are not available for new series launched.

#poorcustomerservice#nomoresamsung

Was this information helpful?

No (0)

Yes (0)

Jun 3, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 03, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd