[Resolved]  Samsung India — Samsung mobile s5

Address:695573
Website:samsung mobile

Sir,
I have a mobile phone, and I have done twice servicing from authorized service dealer at Trivandrum, now third time I have given for servicing, for the same problem that is not getting charging, that time I paid the amount they charged. before 5 months I have done for the same reason. they are charging rs. 2300 which I did before six months, I would request you to intervene and give some concession because I have did it on the same dealer/mobile [protected]@B.
that time also they changed the parts, now also they going to change the same part.
at least they should give one year warranty for the part changed.
repetition of the same job .

please consider my case.
thanking you
yours sincerely
K Nandakumar
mob, NO. [protected](under repair)
for contact.[protected]
email id, [protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Sir,
I have a mobile phone, and I have done twice servicing from authorized service dealer at Trivandrum, now third time I have given for servicing, for the same problem that is not getting charging, that time I paid the amount they charged. before 5 months I have done for the same reason. they are charging rs. 2300 which I did before six months, I would request you to intervene and give some concession because I have did it on the same dealer/mobile [protected]@B.
that time also they changed the parts, now also they going to change the same part.
at least they should give one year warranty for the part changed.
repetition of the same job .

please consider my case.
thanking you
yours sincerely
K Nandakumar
mob, NO. [protected](under repair)
for contact.[protected]
email id, [protected]@gmail.com

Complaint Status

[May 11, 2016] Samsung India customer support has been notified about the posted complaint.
Samsung India Customer Care's response, Jul 6, 2016
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Sir my Samsung digital washing machine working. but not working of spin and also
Samsung India Customer Care's response, Jul 6, 2016
Verified Support
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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