[Resolved]  Samsung India — samsung note 4 performance

Address:

Lucknow, Uttar Pradesh, 226010

Hi team samsung,

This is regarding my samsung note 4 phone. I have purchased two samsung note 4 handset online @ 32000 each. Out of which mother board of one handset dead within warranty period and second one with in 15 months only. I have visited your service center in lucknow hazratganj. On my first visit after checking they said it’s a software fault and on my second visit they said it’s a mother board issue and you have to pay 12k for replacement then estimate increased to 16 k and finally they said you have to pay 18k plus taxes for mother board replacement.

Surprisingly the quality of premium segment range handset is unsatisfactory. I am ready to pay reasonable amount (Extended warranty cost) for motherboard replacement.

Now m not getting any support from your service department and i have started sharing my experience on social media (Face book), public places, twitter and to every one who so ever in my contact.
I have started advertising quality of your product. Should you buy or not. I have started updating my experience and review on gsmarena as well.

Regards,

Amit chowdhry
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