[Resolved]  Samsung India — Samsung Note 5

Address:	New Delhi, Delhi, 110092
Website:	www.consumercomplaints.in

Hello, I am using Samsung Galaxy note 5 since last year October and have already submitted my 4 times for repair. Recently I submitted my phone as my phone was not recognising and sensing my finger and I had to work with S-Pen all the time. Service centre were enough polite to change the mother board and gave my phone back to me with all data backed up. I was very happy to receive but again in 15-20 days time the recurring problem has started again and since last 36 hours I am waiting to hear from you as I was told by your representative that I will get a call from management. However I am worried about my warranty which is due to expire in next 30 days. I need a permanent solution as I have sent this phone 4 times in a year means I am facing problem in every quarter. I should not go through such pain with premium phones like note 5. I am sharing my phone details with you. Please consider issue "Dead On Arrival" DOA to get it replaced with brand new Samsung Note 5. I heard a lot problems with Samsung Note 7. Also I would like to inform that I found similar problems in other users of Note 5 and they all recommending a replacement as this problem keeps on coming.

Device Name: Galaxy Note 5
Model Number: SM-N20G
IMEI: [protected]