[Resolved] Samsung India — Samsung power bank 25000mah led light with 64gb memory card

Mominur Sarkar

from Ranchi, Jharkhand

Address:

Dakshin Dinajpur, West Bengal, 733140

1) this samsung power bank which I have received is not 25000 MAh, You had supplied only 20000 MAh
2) This power bank is not continue charging after 5 minutes.
3) This power bank is not sealed in samsung Brand

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Aug 1, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Jun 29, 2017

Updated by Mominur Sarkar 1) I have receive this item, but this power bank is only 20000 MAh .
2) Charging stop after 20 minutes. & Charged not completed
3) this power bank is not samsung sealed

Jun 29, 2017

Updated by Mominur Sarkar I want to return this item, return money

Verified Support

Jul 01, 2017

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)