[Resolved]  Samsung India — Samsung s6

Address:

Raigad, Maharashtra, 410206

This complaint is regarding the worst service ever i got from the samsung service centre. I have submitted my phone samsung galaxy s6 at the samsung service centre panvel, maharashtra for changing lcd. I have visited this panvel service center on dated 30 th june 2017 but they gives excuses for gst and told me to visit again on 7th june so i have given the my s6 phone on 7th of july 2017 after being promised that i'll be getting back the phone on 11th july. The service centre failed to deliver it on the given date, even they didn't received the call also. I am getting frustrated for this kind of service. They even don't know what samsung provide the warranty for lcd. I did a call to toll free number from service center and confirm to them what samsung exactly provide the warranty for lcd, then this panvel service center accepted and ready to give 3 months warranty. I had talk with service head of this panvel service center mr. Deepak mali whose id number is drmali8253 even he don't know what warranty samsung is providing after confirmation from toll free number this service head will accepted for 3 months warranty and after that he promised for i'll be getting back the phone on 11th july, but failed to deliver on time but still gives excuses to me in a rude manner. I want immediate action to be taken against this panvel service center and i want my compensation from samsung for the loss of my valuable time.