[Resolved] Samsung India — Samsung S7 edge

Jain Samiksha

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400002

Hi, i have an overseas samsung s7 edge... Within a month after buying the phone its display broke.. It took mre than 3 mnths for the samsung gallery to repair the phone in india... I paid a bomb to get it repaired.. After 2 mnths of that repair the screen again broke... The company should be sued for not providing proper services to customers to buy high end phones... I think all customers who are facing these kind off problems shud come togeather n take action against this company.

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May 27, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

May 02, 2017

Updated by Jain Samiksha My email id is [protected]@yahoo.in and contact number is [protected]...
I have not submitted my phone in the gallery till now..

May 05, 2017

Updated by Jain Samiksha Guys dont buy any samsung phone as they just fool the customers... they use very cheap products as in the glass n all the other materials used in the phone... which get spoiled soon and then earn money from the repairing of the product...
They simply fool the customer by saying that the fault is ours n hence have to pay for the repair... watever part is damaged is never in the warranty... its a nice way of samsung earning profits... lets protest against the company so that they can not earn money from us...