[Resolved]  Samsung India — Screen touch problem for samsung galaxy j7 prime

Address:Imphal East, Manipur, 795004
Website:WWW.SAMSUNG.COM

I purchased samgung galaxy jy prime from imphal and and was told that for any problem occuring within 14 days my phone will be replaced. But on the second day itself i the coplain about the screen touch problem and ask the shopkeeper to replaced my mobile phone. But he told me that you have to go toservice centre for that. But i will not go to service centre as i was told that the phone will be replaced within 14 days. If i am not satisfied with the set. It should be replaced. Kindly resolved the matter at the earliest.

Regards
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May 5, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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