Samsung India — Service

Address:497229

The manager,
I have a 43' plasma. it went switched off/not working mode on december.
I made a complaint regardingly to the service center, ambikapur, dist.-surguja, chhattisgarh.
The engineer visited around 4-5 times with different faces everytime.
Some found a problem in pannel, and some in the other way. they tried changing it two to three things everytime they came. then when it didn't got solved till april and enquired for same, they asked me to bring it @service center, and i did that within a week or so...
And till now i havn't got a single call from there side, hence the case is not resolved.
Its being 'just seven month'.
Both eared touched for the product of samsung!
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The Manager,
Please make a revert regardingly, or mail @ [protected]@gmail.com
Thanks!
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Water is leaking from the washing machine at the time of working so i need to service our machine.
I have samsung galaxy j7 and my phn bill date is december 2015
My phn's tauch is not work properly even back and home keys .
So many times m going your authorises service centres .but your excutive giving me excuse like ...j7 's tauch are not available in our service centre even were house of samsung .

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