[Resolved]  Samsung India — service

Address:Bikaner, Rajasthan, 334001
Website:www.consumercomplaints.in/new_complaint

Dear sir/ madam,
Yesterday i note a complain about my refrigerator (Cooling not working) on samsung customer care toll free no.[protected]. But till now no any response from company side. From i yesterday ti till now i call 7 time in customer care. Thay told me that your complain forward to the service center. Service engineer call you and solve your problem but till know no any call from customer care. Yester i got a sms from company and received a engineer name akash (M. No. [protected]). When i diel this no. I know that this no. Is does not exist. Please take a action on customer care center (Bikaner) rajasthan. And solve my problem.

My complain no. Is [protected]

Thank's

Regard's

Manish chhajer
Mob;- [protected]
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Jul 6, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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