Samsung India — Service not done in a proper manner | |||
Dear sir i manjunath a kulkarni i had given my samsung a5 handset to service in belgaum (cosmic service center), on 15.04.2016, due to home key not working. on 21.04.2016 i get the call from service center that handset is ready, so i step to cosmic service center near fish market belgaum, and i received my handset, but it was not in good condition 1) back flash light. cover was missing 2) back sid top and bottom side was in a bobbled shaped paces on it 3) handset getting heating know, previous it was not know i am asking to service people there are not agree to it, simply they are making issue to me. so i am requesting to please resolve my issue purchase details reliance retail limited belgaum date of purchase 20.06.2015 bill no 02 so i am waiting for your repily Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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