Samsung India — Service not done proper my mobile again by again issue refitting... | |||
This is with reference to my telephonic conversation with samsung customer care reference no. [protected]. I have purchased my samsung galaxy g550fzddins (Galaxy on5) sr. No.-rz8ga0sd7gp, imei no. [protected] by flipkart, delhi on 27/11/2015 (In fully warrantee). After some time it has starting charging problem. I visited on 17th may 2016 to service centre noida sec-3. Service boy change charger data cable oftertaht mobile return me but next day i've checked mobile but issue not resolved, again visit 18 may service center and problem provide to service team but service man not understand my query then in called call center for query resolution, call center team rasied complain my query after that collect my mobile. My mobile 2 chance repair but still on by one issue generate, i am not understand what working in mobile service center. Today 22 may again visit samsung service noida sec-3 and again provide mobile problem and complete checkup phone to service team then mobile collect service boy. I've requested call center 8 chance for bad service but still issue not done. Request to all please look in to the matter and resolved my issue on high priority. Rgds Vinay sharma [protected] Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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I've not able to contact with my family, collogue, relative and my friends .So I am felling lots of mentally stress .
So now I not interested to take back my handset so request you to arrange the refund to me so that I can Purchase new handset from the market and I can survive to do this.
Kindly do the needful as soon as possible on humble request .
Rgds
Vinay Sharma
[protected]