[Resolved]  Samsung India — Sm-j7 (2016), model no-sm-j710fn

Address:226016

I baught may new samsung j7 (2016) on 14/07/2017. The shop keeper pitched me price rs.13, 500 i asked him for concession a lot the agreed to sale at rs.12, 900 and i baught it. After an hour i went to another shop just to confirm about the price of my new handset and i found i was frauded with rs.1100. I went to the retailer the same day in evening and he refuse to refund me my rs.1, 100 which he took form me fraudulently. I have done market survey the same day and the price for the same was around rs.11, 800 - rs.11, 900. I have baught several mobile phones from the same retailer prior, so i trusted him and he cheated me badly. My contact number is [protected].
Plz help me getting my money back.

Details of the retailer,
Pupil's gallery
Complete mobile shop
Tin no.:[protected]
Shop no-2, arohi arcade, munshi pullia,
Indira nagar, lucknow, uttar pradesh-226016
Was this information helpful?
No (0)
Yes (0)
Aug 19, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11177
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information