[Resolved] Samsung India — sm-j730gm/ds 64gb

hitkumarbrahmbhatt

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 380025

I have Samsung J7 Pro Mobile . which is Got Damaged on Last week .

SO after that I have visited At Samsung Care Bapunagar . Samsung care suggest me rs 4600/- to pay for LCD replacement .

But when I was purchase that time never mind offer is live . so company has to replace as free .

After that Samsung team say to me, your mobile was purchase on 19th September 2017 & offer was started on 21st September 2017 .

So I show him Purchase bill with dated 30th September 2017 . I am here with attaching the same .

So I request to you plz do the needful & close my issue with minimum charges .

Details Are Below

SM-J730GM/DS 64GB

IMEI – 358674/08/241007/7
IMEI – 358675/08/241007/4

SN-RZ8J81DDFGW

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Aug 28, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd