[Resolved]  Samsung India — Split AC 18KC5UDMC

Address:	Medak, Andhra Pradesh, 502205
Website:	Samsung

Hi Respected Sir/Madam,
This is Hari a Frustrated and Neglected Customer of Split AC 18KC5UDMC purchased as on 28/4/2016 in Sri Tirumala Electronics, Sangareddy. I raised a Complaint that my AC not Giving cooling Air, week back I gave a complaint, I called to Samsung Customer care Head office India, they Forward my Complaint to the local Samsung Center Sangareddy, they called me 4 days back and ask about my problem and I explained them, they said they will send the technician on 3 days back, but they did not, again i called to Local Samsung center, they said technicians are not available will send tomorrow, it means 2 days back I said OK, but no one came to me, again I called them yesterday, they said technician are coming today to I stay in home for technician but no one came, yesterday evening Mr : D S Reddy technician called me and said today I cannot come I will come tomorrow by 10am which means today morning 10am, Yesterday actually he came to my locality this was said by him, I called up to the technician at 9:30 to remind him that he must come today, but he said I went to some other place so I will come by 1 or 1 ½ hr I said ok come as early as possible I have some other work too he said ok, today he came to my locality but he did not came to my home to solve my problem I don’t know what their problem to Ignore my problem, he went to someone who is near my home but he did not came to me, because of this people I wasted Two days by sitting in home, Samsung has a good name in Market in service, but I won’t think it will be in Future. From a week ago I am Following up but there is no response from them. I hate this Samsung and their Service. It is the Worst Service I ever received. Take an Appropriate Action on Samsung Center Sangareddy and Mr : D S Reddy. Do the needful Thanks