Comments
Was the complaint really resolved after this?
@Pallavi Agrawal06
Pallavi Agrawal06
Hi,
Kindly confirm the solution provided by Samsung on your issue, I have also been facing similar issue for some time now.
Regards
Sumit
Pallavi Agrawal06
Hi,
Kindly confirm the solution provided by Samsung on your issue, I have also been facing similar issue for some time now.
Regards
Sumit
I have issues with godrej deep freezer.
Your request is booked successfully.
*Your Call Number is: J[protected].*
Please mention this as reference for future updates.
Your CSN is: ***
Please share this with technician if completely satisfied with service and hygiene care.
Your request is booked successfully.
*Your Call Number is: J[protected].*
Please mention this as reference for future updates.
Your CSN is: ***
Please share this with technician if completely satisfied with service and hygiene care.
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Today for this complaint an executive named 'Umang' called me and he said SamSUNG packs their machine completely and there is no scope for a rat to enter in the washing machine. So I told him that your engineer diagnosed rat bite so they said yes we do not cover rat bite even in warranty.
1. If they are sure rats can not enter then why don't they cover it in warranty
2. If the rat cant enter and still machine has rat bite, do they mean that I opened the screws of the machine and poured a few rat inside it to damage my machine?
This is becoming ridiculous with each passing day!!
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd