[Resolved]  Samsung India — Tv k5570 32 inch

Address:	Chennai, Tamil Nadu, 600082
Website:	www.samsung.com

I purchased 32inch k5570 tv on 2nd nov 2017. Within 5months the tv display was failed. I raised. Complaint and service person came and said tv display unit was failed need to pay 14000 for service...
They have not submit proper report. They juat said in oral and left. The tv is in warranty.
I need replacement... Or service in free of cost...
After few days from delhi 1 customer executive called and said they sending another service person to inspect. Service person came and said the ant was entered to tv through speaker and display connecting strip was shorted so it was failed. It will not cover under warranty. While buying sales guys says if any problem occurs during warranty period it will be serviced in foc... But now they says call customer care. We cannot do anything. This is the way they handlin g customer. We bought 3 tv in one lot.
And in warranty terms nothing mentioned about this problems will not cover in warranty... Why should i need to pay... The product was not manufactured properly.
First the connecting strip area was not covered. So the ant was entered. So it's manufacturer fault... So i need the service to be done in warranty...