Samsung India — Untrained technician make damage of Rs.- 8000/- | |||||
I had purchased a samsung front loading 5.5 kg washing machine 3 years ago . Recently the product is not working as the water is not coming inside the machine . The technician came and told me it needs to be repaired and it will cost of Rs.- 700/- + service charge . The technician came on scheduled date and open the machine and reassembled the same . Then the technician ask for Rs. 700/- + Service charge . I told him to show me that the the washing machine is woeking . But when he started to check, the machine is not working . Again he ( Mr. Raju ) open the machine and told me the another part has been damaged and it will cost of Rs.- 7000/- . My question is the technician should check all the parts and the should confirm me the total repairing cost . Why they send an untrained technician who damage more parts to generate more revinew for samsung . Please help me . Regards, Indranil karak [protected] Was this information helpful? | |||||
Samsung India customer support has been notified about the posted complaint. | |||||
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