Samsung India — Untrained technician make damage of Rs.- 8000/-

Address:Kolkata, West Bengal, 700129
Website:Www.samsung.in

I had purchased a samsung front loading 5.5 kg washing machine 3 years ago . Recently the product is not working as the water is not coming inside the machine . The technician came and told me it needs to be repaired and it will cost of Rs.- 700/- + service charge . The technician came on scheduled date and open the machine and reassembled the same . Then the technician ask for Rs. 700/- + Service charge . I told him to show me that the the washing machine is woeking . But when he started to check, the machine is not working . Again he ( Mr. Raju ) open the machine and told me the another part has been damaged and it will cost of Rs.- 7000/- .
My question is the technician should check all the parts and the should confirm me the total repairing cost .

Why they send an untrained technician who damage more parts to generate more revinew for samsung .

Please help me .

Regards,
Indranil karak
[protected]
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