[Resolved]  Samsung India — Washing machine

Address:Meerut, Uttar Pradesh

Hi Team,

I am your valuable old customer.

I was purchased a Washing Machine on November’15, form first day of purchased I have complained with this product. So many complaints and so many Engineers visits and repair have done.

Now, I went to replace this product and my money back to buy other Brand product, this product had manufacturing defect.

After N number times call to call center on one resolve this, every time I talk with different person and no one bother on this.

As a customer, I am very disappointing with your behavior and very dissatisfied with your product.

Kindly do the needful to replace this or educate me to legal way to closed this issue.

Thanks,
Sumit Gupta
I-130, shastri Nagar,
Meerut – 250004
+91-[protected]
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Oct 29, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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