[Resolved] Samsung India — Washing machine

Prakash Maruti Kadam

from Mumbai, Maharashtra

Address:

400072

My complaint number [protected] complaint register Prajakta Prakash Kadam 5/03/17 and mobile number register [protected] your technician visit for next day 6/03/2017 she told me motor belt damage and go and your technician visit 16/03/2017 check and his belt small so why doesn't small Balet you checked it technician and your belt is small so why your team is not good response so very bad for your service my problem is 12 days for today and not my problem sole your team is source told me everyday your next day next day so why not a good response for your didn't know my problem is sole Arjunt

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Apr 20, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd