[Resolved] Samsung India — Washing machine

Sree Pragash

from Bhubaneshwar, Odisha

Address:	Chennai, Tamil Nadu, 600056
Website:	Samsung

Such a disappointment! I've been using samsung products my whole life and one bitter experience shatters the trust completely. The washing machine I purchased was installed a week after delivery and that too after 2-3 calls a day, with me literally begging them to send a technician. And now the machine is giving me problems on the very first wash. I lodge a complaint and I get a call two days later saying they will send a technician the next day again. And now I can't do my laundry. Samsung should change it's tagline to "tomorrow". The technician calls to inform that he can only make it during my working hours. I have to take a few hours off work for this. I'm never purchasing Samsung products ever again.

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Jun 9, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

May 04, 2017

shail13's response Product not working

Verified Support

May 09, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd