[Resolved]  Samsung India — Washing machine

Whenever i switched on the washing machine (Samsung front loading) the power for the entire house was getting cut off. I lodged a complaint with the service centre (Keerthanas mysore) a technical engineer checked the machine and opined that the power cable has to be changed. We told him to change the cable. He promised to come the next day with the power cable and replace the old one. Though more than three days have gone the techie has not come back. On inquiry we were told that they do not have the power cable on stock, that they have placed an indent with their central store and that the compliant will be attended on receipt of the spare. We wish to add that this is not the first instance of poor service