[Resolved]  Samsung India — I'm complaining about Samsung E7 service

Address:Nagpur, Maharashtra, 440025

I am Sachin Choudhary B.E (IT) India, using Samsung products since 5 years

Let me too aware you we will promptly supply mobiles and lot of products in India and anytime you find customers issues.

Only service centre OPNED is not our service Good. Last week i faced some battery issue in my Samsung E7,

Service policy handover handset for 15 days then they will work and resolve this.

Can you please tell me is this possible our used handset we will hand over them and wait 15 days w/o mobile or we will buy new or we will stop work (please tell me)

Is this most complicated Simple battery replace we give 15 days from customers

I regally request you to look thus issue from briefly and tying to improve Coz only sell is not enough we have to improve SERVICE too.

Hope you will give your valuable time and understood issue with Indian team.

We appreciate and waiting for your value response thereon.

Thanks in advance
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Sep 27, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Aug 21, 2016
v sundararajan's response
My washing machine -Air Turbo, Fully automatic, 6.2 Kg, WA82V5G is not taking water, but drum is rotating, I feel no other problem. pls attend.This was purchased on october-2008 at Next-priya shop chegalpattu.

v.sundararajan
[protected]
Verified Support
Aug 26, 2016
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Complaint comments 

Comments

My washing machine -Air Turbo, Fully automatic, 6.2 Kg, WA82V5G is not taking water, but drum is rotating, I feel no other problem. pls attend.This was purchased on october-2008 at Next-priya shop chegalpattu.
Phone not starting...service centre returned the handset...purchased on 01.06.2016

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